Privacy Policy

Last Updated: January 30, 2026

Jade House (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

By using this website or our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Booking or intake form responses

  • Any information you share during sessions or communications

We may also automatically collect limited technical data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

This information helps us improve website functionality and user experience.

2. How We Use Your Information

Your information may be used to:

  • Provide and manage services

  • Process payments and bookings

  • Communicate with you

  • Send emails or updates (you may unsubscribe at any time)

  • Improve our website and offerings

  • Maintain internal records

We do not sell or rent your personal information to third parties.

3. Client Confidentiality

Any personal information shared during Reiki sessions, intuitive guidance, or coaching is treated as confidential and handled with care.

However, please note that electronic communications and online platforms cannot be guaranteed to be 100% secure.

4. Sharing of Information

We may share your information only when necessary to:

  • Process payments (via secure third-party providers)

  • Manage bookings or email communications

  • Comply with legal obligations

These third-party providers only receive information necessary to perform their services and are required to maintain confidentiality.

5. Cookies

This website may use cookies or similar technologies to improve your browsing experience. Cookies help us understand how visitors use the site.

You can disable cookies in your browser settings if you prefer.

6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

By using this website, you acknowledge this risk.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion of your information

  • Withdraw consent for communications

To make a request, please contact us using the details below.

8. Third-Party Links

This website may contain links to external websites. Jade House is not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date.

Continued use of the website constitutes acceptance of any updates.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact: hello@jadehousehealing.com